Ahisha Zakiya

Medical Records Assistant | Front Office Executive | Medical Coder

Sharjah, UAE

Profile summary

Multilingual Medical Records Assistant with 5 years of experience across 4 organizations, fluent in 6 languages. Skilled in medical records management, patient registration, and electronic health records. Experienced in processing birth and death registrations while maintaining patient confidentiality and regulatory compliance. Committed to supporting healthcare operations through precise documentation and patient communication.

Career highlights

Medical Records Management: Processed birth and death registrations according to hospital policy and government regulations while verifying patient information for hospital systems.

Patient Services and Scheduling: Assisted patients with intake forms and required documentation while scheduling appointments across 4 distinct organizations.

Medical Coding and Training: Applied disease process knowledge and standardized abbreviations to support precise code assignment and delivered training on coding standards.

Key skills

TechnicalElectronic Health Records (EHR)
ProfessionalMedical Records Management Patient Registration & Documentation File Organization & Data Entry Appointment Scheduling HIPAA Compliance & Confidentiality Front Desk & Front Office Operations Call Handling & Patient Communication ICD-10-CM, CPT, HCPCS Level II Coding (Trained) Birth & Death Registration Processing Medical Terminology MS Excel (Advanced) MS Office Suite Regulatory Reporting Hospital Administration Patient Services Healthcare Operations ICD-10-CM Coding CPT Coding HCPCS Level II

Professional experience

Medical Records AssistantAug 2023 - Jun 2026
Kanachur Institute of Medical SciencesMangalore, Karnataka, India

Managed medical documentation functions for a multi-specialty hospital, overseeing file maintenance and regulatory reporting compliance.

  • Processed birth and death registrations in accordance with hospital policy and government regulations.
  • Guided families through certification requirements and completion of required registration forms.
  • Verified patient information and entered records into the hospital management system.
  • Coordinated with clinical departments to provide timely access to patient files and diagnostic reports.
Medical CoderSep 2022 - Jun 2023
Kanachur Institute of Management and ScienceDeralakatte, Karnataka, India

Executed medical coding operations across outpatient and multi-specialty clinical scenarios, applying ICD-10-CM, CPT, and HCPCS Level II coding guidelines. Translated complex clinical terminology and interpreted standardized physician abbreviations to support precise health record documentation.

  • Applied disease process knowledge, pharmacology, and surgical interventions to support precise code assignment.
  • Interpreted standardized physician abbreviations, acronyms, and symbols used in health records.
Front Office ExecutiveOct 2020 - Jun 2021
Kasturba HospitalManipal, Karnataka, India

Handled front desk operations by welcoming patients and visitors while managing incoming calls and directing inquiries to correct departments. Coordinated the maintenance of physical files and patient records to ensure system organization.

  • Assisted patients with completing intake forms and required documentation.
  • Scheduled patient appointments and coordinated timely follow-ups.
Medical Coding / CPC TrainingApr 2023 - Aug 2023
Cardea Healthcare SolutionsKerala, India

Handled medical coding operations and instructor-led training programs, guiding student preparation through structured educational frameworks and course delivery.

  • Delivered CPC training curriculum and instructed students on medical coding standards.
  • Assessed student coding accuracy and provided corrective feedback on medical records.

Education

Bachelor of Commerce (B.Com)Jan 2015 - Jan 2018
Kuvempu University
Higher Secondary (PUC)Jan 2013 - Jan 2015
Alvas Pre-University College
High SchoolJan 2012 - Jan 2013
Rotary English Medium School

Languages

English · Fluent

Hindi · Professional

Malayalam · Fluent

Kannada · Native

Tulu · Fluent

Arabic · Professional